the Mad Soaper

Refund & Exchange Policy

Due to the nature of soap products, and for safety and contamination concerns, refunds or exchanges are only available if your order has not yet shipped.  If you require a refund or exchange prior to shipping, please contact me ASAP at

Please bear in mind that fragrances can be perceived differently from person to person and I do my best to describe scents based on information provided by suppliers.  That said, if you are unhappy with your order for any reason please contact me to discuss a possible replacement.

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